Fleet Service Manager

The Fleet Service Manager will be responsible for effective driver utilization to maximize customer satisfaction through the coordination of equipment.

Essential Duties and Responsibilities

  • Administers and supports safety to ensure a safe workplace and to be in compliance with DOT regulations and multi-state laws
  • Coordinates equipment repair with appropriate maintenance staff to reduce mechanical failures and delays
  • Completes necessary paperwork accurately and in a timely manner to ensure an efficient and steady flow of information
  • Confidently makes good decisions under pressure
  • Communicates effectively both in person and on the phone with management and drivers, providing concise instruction or information
  • Keeps track of inventory



  • Must be at least 18 years old
  • Must be able to work 30 hours per week
  • Must be able to work a flexible schedule, including day and/or evening hours
  • Must have a valid Massachusetts driver’s license
  • Must be authorized to work in the United States
  • ASE certification preferred
  • Experience in fleet maintenance/management and supervision management
  • Strong organizational skills with the ability to multitask
  • Familiarity and working knowledge of vehicle maintenance, collision repair, systems, components, and design


Other Related Skills

  • Effective attention to detail, with organizational, planning, and prioritization skills
  • Effective verbal, written, and interpersonal communication skills
  • Ability to multitask
  • Intermediate-to-advanced computer skills, including Microsoft Office, Excel, and Word
  • Manages time effectively and adapts quickly to changing priorities
  • Ability to work independently with some direction
  • Problem-solving and analytical abilities
  • Capable of following written instructions and documented procedures
  • Working knowledge of DOT rules and regulations


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