The Fleet Service Manager will be responsible for effective driver utilization to maximize customer satisfaction through the coordination of equipment.

Essential Duties and Responsibilities

• Administers and supports safety to ensure a safe workplace and to be in compliance with DOT regulations and multi-state laws
• Coordinates equipment repair with appropriate maintenance staff to reduce mechanical failures and delays
• Completes necessary paperwork accurately and in a timely manner to ensure an efficient and steady flow of information
• Confidently makes good decisions under pressure
• Communicates effectively both in person and on the phone with management and drivers, providing concise instruction or information
• Keeps track of inventory

Qualifications

• Must be at least 18 years old
• Must be able to work 30 hours per week
• Must be able to work a flexible schedule, including day and/or evening hours
• Must have a valid Massachusetts driver’s license
• Must be authorized to work in the United States
• ASE certification preferred
• Experience in fleet maintenance/management and supervision management
• Strong organizational skills with the ability to multitask
• Familiarity and working knowledge of vehicle maintenance, collision repair, systems, components, and design

Other Related Skills

• Effective attention to detail, with organizational, planning, and prioritization skills
• Effective verbal, written, and interpersonal communication skills
• Ability to multitask
• Intermediate-to-advanced computer skills, including Microsoft Office, Excel, and Word
• Manages time effectively and adapts quickly to changing priorities
• Ability to work independently with some direction
• Problem-solving and analytical abilities
• Capable of following written instructions and documented procedures
• Working knowledge of DOT rules and regulations

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